Youth Services

1. Services Offered

Community Centre 155 Auburn st,

Youth Services office and youth safe space, Community shared space for young people aged 12-25 to access information, entertainment, advice, assistance and referral to other programs and services in the Goulburn Mulwaree area.

Our friendly, approachable and non-judgemental staff are available for advice on any issue relating to youth, we are always keen to chat about anything that may be troubling you. We would like to meet any and every youth from the Goulburn Mulwaree area. If you have not been to the centre before, please drop by and check it out. There will be a program, activity or event for you! You will always find a friendly face and a fun and relaxed environment here.

Goulburn Mulwaree Council provides a broad range of services for young people. Youth workers are able to assist young people with employment, education, homelessness, Centrelink and much more.

Our Staff

Youth Services Coordinator

The Youth Services Coordinator is responsible for the operational capabilities of the councils youth services program, he is the first point of call for all youth matters.

Youth Worker

The friendly and supportive youth worker provide support to young people from all different backgrounds in a drop-in environment.

Youth workers assist young people to engage in services and programs offered, as well as link them to other local youth services if required. Youth workers provide support to young people with school work and further education opportunities, employment assistance and much more.

They will always listen and talk in a non-judgemental manner and develop fun and engaging activities suited to young people with different needs.

 

2. Partnerships & Programs

School Holiday Program:

Each school holidays Goulburn Mulwaree Council runs activities for 12-18 year olds that include excursions both locally and outside of the area. Activities are mostly free and in the past have included trips to Mt Selwyn snowfields, Zone 3 Laser Tag Canberra, The Amazing Race challenge, scavenger hunts, the Block Challenge, Masterchef challenge and much more.

Holiday programs are advertised 4 weeks prior to each school holiday period. Follow us on Facebook or check out the website for the latest program.

Events:

Goulburn Mulwaree Council runs a number of events each year with Vibesfest and Youth Week being two of the highlights. The best way to stay up to date with our events is via our Facebook page.

PCYC-Fit4Life Program

A physical and mental wellbeing program for high school aged youth aimed at supporting the development of a healthy lifestyle through exercise and nutrition. Youth who may be struggling at school with issues such as poor attendance, managing peer pressure and adapting to high school etc. receive mentoring support. The program is assisted by over 25 different youth provider volunteers and is highly successful.

Paperback Café Training program:

Goulburn Mulwaree Council’s Youth Services unit runs a job readiness and job skills program. If you are aged 14 or above and have an interest in working as a barista and in the hospitality industry, then this program is for you.

Council’s Youth Services unit facilitates a barista training program via a small café located in the Goulburn Library. The program consists of practical and theory base elements and runs for approximately 12 weeks depending on your individual needs and availability. Throughout the program participants are required to undertake the training in, but not limited to:

 Barista skills:

  • How to prepare and serve espresso coffee
  • How to maintain and clean the machine
  • How to use and clean the coffee grinder
  • Food health and safety

Customer Services skills:

  • How to communicate with a range of different customers
  • How to be professional and follow health and safety requirements

Finance skills:

  • Handling money
  • Taking and receiving orders
  • Counting end of day takings
  • Use of EFTPOS machine

Job Readiness skills:

  • Resume development/updating
  • Interview skills and practise
  • How to present yourself in the workplace

Café skills:

  • being an active member of a team
  • work experience within the café
  • cleaning
  • making and serving drinks and snack foods
  • following workplace safety processes and procedures

 

 Paperback cafe Temporary Closure: 

Paperback Café has been in operation for just over 12 months and in that time we have been able to provide support for 64 clients. They have been supported to gain qualifications in café skills and find employment. We have fostered personal growth through developing self-confidence and assisting with mental health issues and socialisation around anxiety. We have also helped clients find their passion and desire to try new things and experiences.

We have had the privilege of working with a number of different community organisations to help support their clients through their own journeys and challenges. We have worked with the Disability trust, Essential Personal Group, PCYC, headspace, Mission Australia and each of our 3 local high schools to improve client outcomes. We have also supported a number of disadvantaged young people moving through the justice system and provided a safe place for them to learn and begin to get their life back on track. Because of the café these young people were able to gain qualifications and stay out of the prison system.

Paperback Café has experienced a huge year and a massive impact on our clients and community members coming to the café and hearing about the different journeys of some of the clients. With this in mind, as well as the upcoming planned Library closure for upgrades, we have decided that the Paperback Café staff and clients (i.e. volunteers) need a little break to re-charge. Paperback Café will therefore be closing from 5pm on Friday, 13 March and re-open on Monday, 4 May.

During the closure staff will be evaluating the current delivery of the program and looking at ways to make it even better for clients and customers. We will be working hard to improve our processes and the quality of services. Over the next 7 weeks we will:

• Evaluate and adapt our current policies and procedures

• Develop a training manual for clients (i.e. volunteers)

• Evaluate and reapply for food licencing

• Develop and implement an advertising campaign

We would like to thank everyone for their support over the past 13 months through attending the Paperback Café, purchasing our products and taking time to talk to our clients. Without our customers we would not be able to do what we do, so thank you all J.

Just a reminder that this is only a temporary closure and we will re-open before you know it, ready to provide hot beverages and snacks just in time for the cold weather. 

 

3. Term 2 - Online Programs

Following the success of online programming during the April School Holidays, Council's Youth Services team is running online after school programs. The permission note and plan for the programs can be downloaded below - for more information contact Caitlin or Luke in the Youth Services team on 4823 4444.

AFTERSCHOOL ZOOM PROGRAM Final.jpg

Permission Note(PDF, 451KB)

Term 2 Program(PDF, 223KB)