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Scores on Doors
What is Scores on
Scores on Doors is the
NSW hygiene and food safety scoring program that rates local food businesses
according to their compliance with food safety legislation. The scoring system,
implemented by councils in conjunction with the NSW Food Authority, is
based on the requirements of food safety laws and the risks to food borne
are provided with a certificate to display at the premise's entrance with
the result of the inspection. It lets consumers know how well the business
complied with NSW hygiene and food safety requirements.
Scores on Doors Program
·Consumers can make informed choices about the places they purchase
·Food businesses can showcase their commitment to food safety;
·Promotes competition among businesses;
·Encourages businesses to improve current food handling practices onsite;
·Helps reduce the incidence of food borne illness.
How does it work?
Environmental Health Officers regularly inspect local food businesses to ensure
their continued compliance with food safety legislation. At the time of
inspection, eligible businesses will be given a score dependent on their level
Depending on their
score, businesses will receive a certificate with either
a five-star, four-star, or a three-star rating, which the
business can choose to display or not. Businesses that are non-compliant with
food safety legislation will NOT receive a certificate. Businesses will receive
a new score and new certificate as required after each routine food safety
What do the star
routine inspection, points are allocated for various food handling and hygiene
requirements using the NSW Food Authority’s standard Food Premises Assessment
Report (FPAR) inspection checklist. Points are accrued for any non-compliance.
Based on the total number of points at the end of the inspection, each business
will be assigned a star rating according to its performance (refer to the table in the attachment below).
What businesses are
eligible to participate?
Scores on Doors is
open to eligible retail food businesses operating within participating council
areas. The Scores on Doors program is designed for retail food businesses that
process and sell food in NSW that is ready-to-eat, potentially hazardous (i.e.
requires temperature control), and for immediate consumption. Premises include:
Scores on Doors is not intended
·Delicatessens or greengrocers
·Low risk food premises or businesses that serve pre-packaged food, such
as petrol service stations and convenience stores
·Temporary markets, mobile food vending vehicles
·Retail food businesses that hold a NSW Food Authority license and
are separately audited, such as butchers.
Does the program
require additional fees/charges?
No. Businesses will
not be charged any additional fees.
As a consumer how
do I know what score businesses have received?
who receive a certificate are encouraged to display their certificate in a
prominent position, usually in the front window, door or inside. As a consumer,
it is good practice to look out for certificates on display to assist you in
making informed choices about the places you purchase food.
Council would like to congratulate participating Food Premises which have been
awarded a 5 Star- Excellent Rating.
A list of the Food
Businesses who have been inspected and have a current 5 Star- Excellent Rating
is available here.
Food Businesses who would like to participate in
this program or who would like their score included on the list above can
contact Goulburn Mulwaree Council’s Compliance Services Department on 02 4823
How can my business
get five stars?
Every business has
the potential to earn five stars. The following steps can assist you to get the
best score possible.
The link above will take you to a copy of the Food Premises Assessment Report
(FPAR) that will be used by Council officers on your routine food safety
inspection. Complete the checklist yourself to ensure compliance across
all areas of assessment.
2.Address Common Issues
Review past inspection reports to identify problem areas and complete any outstanding
information please contact Councils Compliance Services Department on 02 4823 4409
or visit the NSW Food Authority Scores on Doors page.
DISCLAIMER: This service is provided by Goulburn Mulwaree Council. Council provides this information with the understanding that it is not guaranteed to be accurate, correct or complete. Conclusions drawn from this information are the responsibility of the user. Every effort has been made to ensure accuracy however, Council assumes no responsibility in the event that any information is incorrect. Council assumes no liability for damages incurred as a result of incomplete, incorrect or omitted information. The user of this information assumes all liability for their dependence on it.